Shipping Policy
Thank you for shopping with us! We aim to provide you with a seamless and efficient shopping experience. Below are the details of our shipping policy:
Delivery Time
- Lahore: All orders within Lahore are delivered within 2 to 3 business days.
- Outside Lahore: Delivery times may vary based on location and courier availability. For detailed delivery times, please refer to our customer service.
Shipping Fees
- Free Shipping: We offer free shipping on all orders, and there are no additional charges added to your total. Shipping fees are included in the price of the products.
Order Confirmation & Processing
- After your order is placed, you will receive an order confirmation email. Orders are processed and dispatched within 1 to 2 business days (excluding weekends and public holidays).
Parcel Inspection Before Payment
- For customers in Lahore, you have the option to inspect the parcel before payment. This ensures you are fully satisfied with the product before completing the payment.
Tracking Your Order
- Once your order has been dispatched, you will receive a tracking number via email or SMS to help you track the status of your shipment.
Return & Exchange Policy
- We offer a 7-day easy return policy for all products. If you are not satisfied with your purchase, you can return the item within 7 days for a full refund or exchange, as per our return policy.
International Shipping
- Currently, we only ship within Lahore and select areas in Pakistan. We are working on expanding our shipping options, and we will update our customers when international shipping becomes available.
Shipping Issues
- If there are any issues with your shipment, such as delays or lost packages, please contact our customer service team. We will resolve the issue as quickly as possible.
