Shipping Policy

 

Thank you for shopping with us! We aim to provide you with a seamless and efficient shopping experience. Below are the details of our shipping policy:

  1. Delivery Time

    • Lahore: All orders within Lahore are delivered within 2 to 3 business days.
    • Outside Lahore: Delivery times may vary based on location and courier availability. For detailed delivery times, please refer to our customer service.
  2. Shipping Fees

    • Free Shipping: We offer free shipping on all orders, and there are no additional charges added to your total. Shipping fees are included in the price of the products.
  3. Order Confirmation & Processing

    • After your order is placed, you will receive an order confirmation email. Orders are processed and dispatched within 1 to 2 business days (excluding weekends and public holidays).
  4. Parcel Inspection Before Payment

    • For customers in Lahore, you have the option to inspect the parcel before payment. This ensures you are fully satisfied with the product before completing the payment.
  5. Tracking Your Order

    • Once your order has been dispatched, you will receive a tracking number via email or SMS to help you track the status of your shipment.
  6. Return & Exchange Policy

    • We offer a 7-day easy return policy for all products. If you are not satisfied with your purchase, you can return the item within 7 days for a full refund or exchange, as per our return policy.
  7. International Shipping

    • Currently, we only ship within Lahore and select areas in Pakistan. We are working on expanding our shipping options, and we will update our customers when international shipping becomes available.
  8. Shipping Issues

    • If there are any issues with your shipment, such as delays or lost packages, please contact our customer service team. We will resolve the issue as quickly as possible.
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